Service & Products > Customer Supplied Artwork
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Customer Supplied Artwork In order to recreate your artwork accurately, please follow these guidelines when supplying artwork to us:Acceptable Disk Formats Fonts and Text Printed Hardcopy Artwork Vector Artwork Raster (Bitmap) Artwork File Sizes for Digital Output Scanning Acceptable Disk Formats:All files should be PC compatible.Many files can be emailed (any compression is to be compatible with XP) Files can be supplied on USB, DVD and CD Some ISP’s reject email if the attachments are larger than 5 mb. If your files are larger than 5mb please contact us for options or send a cd/dvd. Fonts and Text:Please convert all text (fonts) to curves or paths and strokes to outlines.If you are unable to convert text to curves or paths please provide all fonts (.ttf) used on the same disc or with the emailed file Printed Hardcopy Artwork / Proofing:All files are printed as supplied at clients risk unless PMS colour numbers are supplied or an accurate colour hard copy is supplied.Vector Artwork:Vector artwork uses mathematical relationships between points and the paths connecting them to describe an image. Vector artwork is composed of paths.We can accept vector artwork in the following formats:
Please do not supply Word, Publisher, PageMaker, QuarkXpress and PowerPoint files or send vector images that are imbedded within another file. Note: If you are sending vector and bitmap (raster) artwork in the same file, send as EPS file only. Include a hard copy showing what the combined artwork should look like. Raster (Bitmap) Artwork:A bitmap image uses a grid of individual pixel can be different colour or shade. Bitmap artwork is digitally printed.Please ensure you supply a printed colour copy, or supply PMS or colour swatches for colour matching. Please request a colour proof* if colour matching is critical, as not all colours can be reproduced digitally. *Supplied colour proofs may incur additional charges. We can accept raster artwork in the following formats:
Please do not supply Word, Publisher, PageMaker, QuarkXpress and PowerPoint files. In same cases for colour correction the file may be required in the format from which it was originally created in e.g Photoshop, Illustrator ![]() Note: If you are sending vector and bitmap (raster) artwork in the same file, send as an EPS file, or separate the two into AI (vector) and TIFF (raster). Put boxes in the vector file showing where the bitmap artwork is to be placed. Include a hard copy showing what the combined artwork should look like. Please do not send raster images that are embedded within another file. File Sizes for Digital output:Please ensure your files are of sufficient resolution for the required output size.All images should be created and saved RGB mode, 25% scaling at 300dpi minimum, or 100% scaling at 150ppi minimum, in .EPS or .TIFF format. Examples: For a 2m x 1m banner – approx. 35-30 megabytes required For a 6m x 3m billboard at least 100 megabytes required For a truck side – over 100 megabytes required. All raster images that do not meet the minimum requirements may require additional work and artwork charges to reproduce for your signage.
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